FREQUENTLY ASKED QUESTIONS
Q: What is a
Companion Cruise Voucher?
A: The first guest pays brochure rate and taxes, port charges, and
fuel supplement for the cruise, and the second person pays just taxes,
port charges, and fuel supplement.
Q: How do I activate
my Companion Cruise Voucher?
A: You have to mail in the voucher with $4.95. Please allow two to
three weeks to process. You will be mailed a packet with a Registration
Activation Form, Hotel Voucher, Companion Air Voucher, and Hawaii Vacation
Voucher. Read the Terms & Conditions on the back of Registration
Activation Form. After you have read the Terms & Conditions, sign the
Registration Activation Form and mail it in with a deposit of $25. Please
allow two to three weeks to process. You will receive a Welcome Aboard
Letter with you activation number, and activation date, with a phone
number to call and book your vacation.
Q: Why do I have to
pay a $25 deposit?
A: It is a deposit that goes toward the cruise.
Q: Is the $25
deposit refundable?
A: The $25 deposit is non-refundable.
Q: What destinations
are available with the Companion Cruise Voucher?
A: The Companion Cruise Voucher cannot be used for Alaska, Hawaii, or
Europe.
Q: What are the
ports that I can use with the Companion Cruise Voucher?
A: Los Angeles, Galveston, Tampa, Miami, Port Canaveral, and New York.
Q: What if the port
I want to leave out of is not on the list?
A: We can check other ports, but we cannot guarantee you can leave
from that port.
Q: What is the cost
of the Companion Cruise?
A: It depends on the time of year, cruise line, length of cruise, and
cabin type. Once you have your activation number we can look into the
exact cost.
Q: Can I get the
price without an activation number?
A: No, we need an activation number to access the special fares.
Q: What is the
length of the cruise?
A: You can use it for a 3, 4, 5, 6, and 7 night cruise.
Q: What cruise lines
can I use with the Companion Cruise?
A: Carnival Cruise Line, Royal Caribbean Cruise Line, and Norwegian
Cruise Line.
Q: How long do I
have to use the Companion Cruise Voucher?
A: You will have 18 months from the activation date, to take the
cruise.
Q: Why do I have to
pay $4.95?
A: It is a shipping and handling fee.
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